Additional Methods

Email
Singo will work with the customer to provide an email campaign (assuming email addresses are available) that can direct the customer to call into our agents or take the survey online.

Social Media
Singo will also help identify and message respondents via social media to use their phone or computer to answer surveys. Using this method has increased customer contact percentages to 5-8 percent higher than average. Depending on the number of surveys that can be a huge impact.

Snail Mail
As an add-on, Singo will mail out surveys, receive them and enter the results.  The client doesn’t need to do anything. We will do it all for you.